Shipments and returns

Your pack shipment

If you live in France

We garanty you the shipment. If you did not receive your package, we would be responsible for it.

Orders are processed within 1 working days after receipt. Deliveries are handled by Colissimo a service of La Poste. They deliver in 48h in France. A delivery slip is left at your address in case of absence.  We supply you with the colissimo number to follow up your order.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.


Boxes are amply sized and your items are well-protected.

 

For Foreign Countries

We garanty you the shipment. If you did not receive your package, we would be responsible for it.

Orders are processed within 1 working days after receipt. Deliveries are handled by Colissimo a service of La Poste.   We supply you with the colissimo number to follow up your order.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.


Boxes are amply sized and your items are well-protected.